Developer Guide

DIY WhatsApp APIIntegration Guide

A comprehensive guide to help you integrate WhatsApp API into your business systems. Follow our step-by-step instructions to get started.

Step 1: Set Up Your WhatsApp Business Account

Before diving into the technical integration, you'll need to set up your WhatsApp Business Account:

  • Visit the WhatsApp Business Platform website
  • Create a Meta Business Account if you don't have one
  • Complete the business verification process
  • Add a payment method for your account

Step 2: Obtain API Credentials

Once your WhatsApp Business Account is set up, you'll need to obtain your API credentials:

  • Generate your WhatsApp Business API access token
  • Note down your Phone Number ID
  • Set up webhook URL for receiving messages

🔒 Remember to keep your access token secure and never expose it in client-side code.

Step 3: Choose Your Development Environment

Select your preferred programming language and set up your development environment:

Node.js

npm install axios

Python

pip install requests

Step 4: Send Your First Message

Let's start with a simple example of sending a message using Node.js:

const axios = require('axios');

async function sendWhatsAppMessage() {
  try {
    const response = await axios.post(
      'https://graph.facebook.com/v12.0/YOUR_PHONE_NUMBER_ID/messages',
      {
        messaging_product: 'whatsapp',
        to: 'RECIPIENT_PHONE_NUMBER',
        type: 'template',
        template: {
          name: 'hello_world',
          language: { code: 'en_US' }
        }
      },
      {
        headers: {
          'Authorization': 'Bearer YOUR_ACCESS_TOKEN',
          'Content-Type': 'application/json'
        }
      }
    );
    console.log('Message sent successfully:', response.data);
  } catch (error) {
    console.error('Error sending message:', error.response?.data || error);
  }
}

Step 5: Set Up Webhooks

To receive messages and status updates, you'll need to set up a webhook endpoint:

const express = require('express');
const app = express();

app.use(express.json());

app.post('/webhook', (req, res) => {
  // Verify webhook
  if (req.query['hub.mode'] === 'subscribe' &&
      req.query['hub.verify_token'] === 'YOUR_VERIFY_TOKEN') {
    res.send(req.query['hub.challenge']);
  } else {
    res.sendStatus(400);
  }
});

app.post('/webhook', (req, res) => {
  const { body } = req;
  
  // Handle incoming messages
  if (body.object === 'whatsapp_business_account') {
    // Process messages
    console.log('Received webhook:', body);
    res.sendStatus(200);
  } else {
    res.sendStatus(404);
  }
});

app.listen(3000, () => {
  console.log('Webhook server is running on port 3000');
});

Step 6: Message Templates

Create and manage message templates for your business communications:

  • Design templates in the Meta Business Manager
  • Submit templates for approval
  • Use approved templates in your API calls

Step 7: Testing and Monitoring

Before going live, thoroughly test your integration:

  • Use the WhatsApp Business API test environment
  • Monitor message delivery status
  • Set up error logging and monitoring
  • Implement retry mechanisms for failed messages

Step 8: Advanced Features

Once you have the basics working, explore advanced features:

  • Interactive messages with buttons and lists
  • Media messages (images, documents, videos)
  • Location sharing
  • Contact sharing

Need Help?

If you encounter any difficulties during the integration process, our support team is here to help. Contact us through our support portal or email us at support@multycomm.com.

Remember to check our API documentation for detailed information about all available endpoints and features.